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Electricity, water & internet the bills, explained

Nobody moves to the Costa del Sol for the paperwork — but the lights, the water and the wifi all have to go into your name, and the electricity bill in particular looks nothing like the one back home. Here is what you are actually paying for, who supplies what, and how to set it all up without the usual head-scratching.

Electricity — and why the bill looks like that

The single most confusing bill for newcomers. It has three parts, and the first one surprises everyone.

Potencia — the standing charge

You contract a certain amount of power (potencia), measured in kW, and you pay for it every month whether you use it or not — even with the house shut up and the main switch off. Contract too little and the breaker trips when the oven, kettle and air-con run at once; contract too much and you pay for capacity you never use. A lot of newcomers call the supplier early on to nudge it up to around 5.5 kW. Set it deliberately.

Energía — what you actually use

Charged per kWh, and on the regulated tariff it changes by the hour — the gap between cheap and expensive hours is wide, so running the dishwasher or charging the car at the right time genuinely saves money. Electric heating is the usual reason a winter bill jumps.

Taxes

VAT and a special electricity tax go on top of everything else. The rates have been moved around repeatedly in recent years, so the exact percentage on your bill may differ from last year's.

PVPC or free market? The PVPC is the government-regulated tariff — hourly pricing, and the only one eligible for the bono social discount. The free market is every private offer, usually at a fixed price for predictable bills. Neither is automatically cheaper; if your bill names a commercial tariff, you're on the free market. Compare before you sign.

Water — it depends which town you're in

Water is a local monopoly: one company per municipality, decided by your town hall, so the name on the bill changes as you move along the coast.

Marbella
Hidralia runs the municipal water and sewerage service.
Fuengirola
Gestagua is the local operator.
Mijas Costa · Casares
Supplied through Acosol, the western Costa del Sol's public water company.
Benalmádena
Aqualia operates the supply.

You sign the contract with whichever company covers your address — usually with your ID and the property's details, sometimes a small deposit. The simplest check: look at the previous owner's or tenant's bill, or ask us, and we'll tell you who it is.

Dry years happen. After bad droughts the coast has seen hosepipe bans and, in a few inland towns, scheduled cut-offs. It's the exception, not the rule — but it's why locals don't take water for granted.

Internet — the easy one

This is where Spain quietly beats most of Europe: fast fibre almost everywhere, at prices that tend to pleasantly surprise.

Fibre-to-the-home reaches the large majority of properties on the coast, and most people bundle internet, mobile and sometimes TV together. Roughly €30–55 a month gets you 300 Mbps to a full gigabit.

Who to choose

The big, English-friendly names — Movistar (the incumbent, widest coverage), Vodafone and Orange — are the usual starting point, with the fullest customer service and TV packages. For lower prices without a long lock-in, Digi, Lowi and Pepephone run on the same big networks for less (though their support leans Spanish-speaking).

Before you order: you'll usually need an NIE, a bank account for the direct debit, and your address exactly as it appears in the Cadastre. A technician normally has to visit, and installation typically takes one to three weeks. If the home already has a fibre line, ask — it's often much faster.

Putting it all in your name

When you buy or move in, you rarely start from scratch — you take over what's already there.

For electricity and water, ask for a change of holder (cambio de titular) rather than cancelling and reconnecting — it's cheaper and avoids new-connection fees. Set everything to direct debit (domiciliación) so nothing lapses while you're away. By EU law a supplier may not refuse an account from another EU country — though some still ask for a Spanish one in practice, so having one makes life easier. Have your NIE, your IBAN, the escritura or rental contract, and the property's cadastral reference to hand — the same documents do for all three.

On completion day it's worth noting the meter readings so the handover is clean. We do this with our buyers as a matter of course — if you'd rather not wrestle with Spanish call centres, we'll help you line it all up.

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We'll get the boring bits sorted

Electricity, water, internet, direct debits, meter readings — the unglamorous part of moving in. Tell us about the home and we'll help you set it all up, in your name, without the call-centre Spanish.

Talk to us

Guide written October 2026. Tariffs, tax rates, suppliers and prices change often and vary by town and property — the figures here are rough guidance, not quotes. Always confirm current rates and the operator for your exact address with the supplier or your town hall before you sign. General information, not financial advice.